You can tell they’re best friends because they’re assholes to each other. Panne has always been very worldly and knowledgeable. She speaks almost every language that passes through her homeland and knows the latest trends and politics of other nations. During her time as a maid, she learned all she could about the ins and outs of the lives of nobles from all over the world, how they walked, talked, and what they valued. Even now she puts that knowledge to good use, known in both the adventuring world and high society as a mistress of great social grace and cunning.

Ghenna is not like Panne.

For reference, Panne is saying “Zhimaau, zhimaau!” (Sorry, sorry!) and the lady is responding “Era hen-zmi” (You’re okay.) Caravan, my conglang seen here, also looks nothing like that anymore because the script has gone through a huge overhaul.